FAQ & Return Policy

MORE INFO & FAQ:

  1. Are the dolls for sale? Not yet, we aren't selling any physical ready made dolls right now, Podgekins is a sewing pattern and craft brand, designed to bring YOU at home the patterns and templates to make your very own Podgekins. We are keen sewers and want to share the love of doll making with the world.

  2. What happens when I purchase a digital product? You should receive an email from Shopify with the download link to the files. We use an app built into our website, so any concerns please pop us an email.

  3. What charities are you donating to? We want to rotate through various charities but with a focus on children's organisations. 2 of which are our current charities we support: Save The Children UK, and The PCRF.

  4. Do you have any free patterns? At the moment no, but we hope to bring lots of free additional patterns, sewing tutorials, templates, and other nifty things to the blog soon. You can sign up to our newsletter to be the first to know about all the free, and new things.

  5. Can I get a refund on my purchase? Due to the nature of digital products, we are unable to offer refunds or exchanges for orders. Please make sure to check your cart, and that you are happy to purchase.

  6. Can I make the Podgekins Doll Sewing Pattern to sell? No, the Podgekins Sewing Patterns are for PERSONAL USE ONLY. Please do not make, and sell the dolls for profit. They can be made and sold for charity raffles, donations to schools or organisations etc, but please do no re-sell them. If you're still unsure please get in touch.

  7. Can I share the pattern with others? Please do not share the pattern, each one takes months of hard work, and years of expertise to craft - If you pass the patterns on, that is lovely for the person you're giving them to but please be mindful of the time that has gone into making them and that we do need to make a profit as a business in order to continue creating beautiful things.

  8. I have never sewn before, can I make a Podgekins Dolly? Our patterns are designed for beginners, right through to confident sewers. If you have never used a sewing machine before you might find some of the steps a little bit confusing or delicate, we recommend building some basic knowledge and confidence first before tackling the Podgekins patterns, just so you can come to them with a clearer idea and really enjoy the process.

  9. Will you be adding any helpful resources for mobility concerns? YES! We are really passionate about making sure our patterns are as accessible as possible. We are working behind the scenes to get helpful blog content, and other resources available to guide anyone who may need a little extra support. 

Any other questions we haven't covered? Get in touch at Heypodgekins@gmail.com